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Return and Refund Policy

We hope that you love your Atypical custom skincare but if you’re not happy with your order we’d love to hear from you! Please email us at hello@atypicalcosmetics.com within 30 days of receiving your order and include your name, order number and concerns. We don’t currently offer exchanges but we have two options for returns; we can either offer you a free one-time formula adjustment and reformulate your order for you or you can return your product back to us for a full refund, minus the cost of shipping. By choosing the formula adjustment option we will be unable to refund the original order.

Please note that we only offer one formula adjustment per customer and only on your first order. 

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